Layer powers mobile
customer conversations
Layer powers engaging
customer conversations
Layer powers valuable
customer conversations
Layer powers intelligent
customer conversations
Layer powers your
customer conversations
Valuable customer relationships come from valuing your customer conversation
Allow customers to quickly communicate their issues. Problems are resolved before they escalate with in-app messaging.
Direct communication lets you customize each interaction with your mobile audience.
By creating a uniquely positive experience, you can turn casual visitors into loyal customers.
Bring the in-person shopping experience to the digital world with an in-app concierge messaging service.
Mobile navigation issues and limited information kill mobile conversions. Direct communication puts an end to cart abandonment.
Customers can pay immediately through messaging. Once their concern is resolved, payment is quick and easy.
Everything you need to build rich messaging experiences into your web and mobile applications
News and views from Layer
A powerful way to manage messaging applications across your organization We recently announced the general release of the new Layer Dashboard to help customers better manage their usage. The Layer Dashboard is essentially your hub for working with our services and managing individual applications, critical data, users, and settings. As you build out an ecosystem of […]
How to think about allowing users to manage their conversation history No matter what changes in the world of digital customer experiences, one thing will always stay the same—the need for speed. We’ve traditionally seen the need for in website development. Every second of loading time delay can result in lost revenue. In fact, 40% […]
Increase Engagement with Typing Indicators
Ben Basche, 22nd June 2017, Communications /Best practices around bringing this consumer social staple into your customer conversations It doesn’t matter if you’re a hotel chain, a retailer, an airline, a financial services firm, or any other type of company—your digital experiences have to be sticky. The shift away from brick-and-mortar, face-to-face business has made engagement more difficult. There were always […]