Simplify the end-to-end customer journey with a single conversation.
Organize conversations around your customers, not internal systems.
Engage
Engage your customers when, where, and how they prefer.
Increase in customer conversations
335%
Convert
Increase sales velocity, average order value, and decrease cost per sale.
Increase in conversions
54%
Support
Build lasting customer relationships and improve Net Promoter Score (NPS).
Increase in agent efficiency
85%
Differentiate your brand with conversation experiences that aren’t fragmented across different teams.
Layer for Executives
Accelerate engagement, increase conversion, and improve customer service and success. Layer’s enterprise-class conversation platform and SaaS products build consumer trust.
Layer for Developers
Integrate rich messaging directly into your product and application experiences with Layer’s SaaS platform, which includes APIs, SDKs, and UI toolkits.
Join top enterprises to accelerate engagement, conversion, and customer success.
E-commerce
Layer For
E-commerce
Guide customers smoothly from awareness to conversion, while raising order value and increasing loyalty.
Marketplaces
Layer For
Marketplaces
Create better messaging experiences leading to happier users, higher retention and more transactions.
Hospitality
Layer For
Hospitality
Compete in an increasingly competitive, tech-driven hospitality universe by creating effortless experiences and putting the customer at the center of every transaction.
Travel
Layer For
Travel
Ramp up customer service. Ramp down costs. Build loyalty and ensure stress-free travel experiences through thoughtful, human conversations.
Financial Services
Layer For
Financial Services
Create personal, branded experiences on par with your digital-native competitors. Be more real with customers, so they trust you with more of their financial lives.
