Layer powers mobile
customer conversations
Layer powers engaging
customer conversations
Layer powers valuable
customer conversations
Layer powers intelligent
customer conversations
Layer powers your
customer conversations
Valuable customer relationships come from valuing your customer conversation
Allow customers to quickly communicate their issues. Problems are resolved before they escalate with in-app messaging.
Direct communication lets you customize each interaction with your mobile audience.
By creating a uniquely positive experience, you can turn casual visitors into loyal customers.
Bring the in-person shopping experience to the digital world with an in-app concierge messaging service.
Mobile navigation issues and limited information kill mobile conversions. Direct communication puts an end to cart abandonment.
Customers can pay immediately through messaging. Once their concern is resolved, payment is quick and easy.
Everything you need to build rich messaging experiences into your web and mobile applications
News and views from Layer
We are pleased to announce that Layer UI for Web is now generally available. Layer UI for Web extends the Layer Web SDK to include a library of customizable, commonly used widgets to be used for creating web-based messaging experiences. These widgets are intended to allow developers to focus on the look, feel and use-case […]
Customers Are People, Not Just Accounts I was walking by the Ferry Building in San Francisco recently and a poster in the window of a big bank caught my eye. It said: “Customers want to be treated as people, not accounts.” It’s a simple statement, but it’s so true no matter what industry you’re in—especially […]
Algorithms Are Not Enough in Financial Services
Ivy Montgomery, 25th May 2017, Communications /Algorithms Are Not Enough in Financial Services For every article you see about the advantages of emerging artificial intelligence (AI) technology, it seems like there are 3 or 4 discussing how machines are going to take all our jobs. Finance has been one industry where employees are already experiencing significant displacement. However, financial services firms […]