Messaging scales one-to-one connections, fuels business success
Layer’s messaging is central to the shopping experience and critical to our conversion effectiveness. We used to live in a world where we could only reach 25 percent of our signups after a couple of weeks. Now, we see up to 87 percent of members reaching out and connecting to our stylists, via chat.
- OnboardingConnect with customers quickly, eliminating the need for an introductory email or sales call.
- Review & approve a trunkBuild a high-touch online shopping experience that transcends SMS messaging.
- From the stylist point of viewManage thousands of conversations and transactions with precision detail through a desktop CRM.
- Checkout & delivery trackingSimplified workflow enables same-day product mailing, compared to two weeks before Layer.