Messaging APIs and SDKs for the omnichannel customer experience
Walk the Omni-Channel Talk
One conversation with one customer, synced across email, SMS, Web, Mobile, and Messengers. Start a conversation on one and pick it up on another seamlessly.
Lifetime Conversation – Lifetime Relationship
Smarter Authentication means more of your users keep their lifetime conversation history with your brand, building lifetime loyalty.
All Channels, All Conversation, All Powerful
Intelligent routing bridges your business silos so whoever is at the keyboard has context from every previous conversation at their fingertips.
Layer makes OmniChannel more than a Buzzword
Our developer focused SDK’s and APIs let you build native white-labeled messaging experiences with rich, enterprise grade messaging capability. No two Layer deployments look the same because no two businesses are the same. We help you tailor your messaging experience around your existing process, not the other way around.SEE THE DOCS
Messages on Layer act like mini-application (up to 2 gigabytes each). Create product carousels, scheduling that syncs to your calendar, product tracking, polling, smart receipts, VoIP, Video over IP, media sharing, cat meme generators—you name it. Layer can support it.