Financial Institutions Use Layer to Build Credible
and Personalized Customer Experiences
___

Leverage rich messaging to increase customer lifetime
value by removing friction from the buyer journey

Financial Institutions Use Layer
to Build Credible and Personalized
Customer Experiences
___

Leverage rich messaging to increase customer lifetime
value by removing friction from the buyer journey

The Value of Real-Time Customer Engagement

Instantly answer questions to
lower customer attrition rates

Almost 50% of customers seek financial advice online or via mobile devices. Layer lets you spend time engaging to reduce customer attrition rather than spending more money on customer acquisition.

Quick engagement with inbound
inquiries boosts sales conversions

Stop frustrating customers with antiquated acquisition experiences. Layer helps you create personalized offerings through convenient mixes of synchronous and asynchronous chat.

Engage with millennials in
their comfort zone

Don’t just offer digital customers an unresponsive mobile version of your website. Use Layer to create a frictionless engagement platform that can compete with digital native competitors.

Positive branded experiences
improve customer lifetime value

Selling financial services through digital channels is all about trust. Build a personal, differentiated channel that drives customers to trust you with more of their financial lives.

Maximize sales efficiency,
amplify new account signups

Mixing bots and personal bankers through a digital branch will help your personal bankers do more with less. Use Layer to drive more customers down the funnel more efficiently on mobile.

Real-Time Responses to Financial
Questions Create Loyal Customers

  • Rich product cards and financial data
  • Personalized answers to financial questions
  • Secure fingerprint identification
  • Frictionless mix of bot and human interaction

Embrace the Messaging Revolution

See how our experts can help you create a customized engagement platform