Convenience and confidence for your consumer, intelligence and monitoring for your team

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Our Results

  • Increase in daily Marketplace usage


  • Increase in shopper connections


  • Increase in conversions


  • Increase in customer satisfaction


Layer for Marketplaces

Create native communication synchronized across every channel and device. Empower both sides of your marketplace to engage when, where, and how they prefer.

Layer powers millions of messages every day for Marketplaces around the world

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"Layer is another great example of anatomy automation...It seems like an obvious feature almost a decade later, but the customer expectation in 2008 was hours between communications, not minutes or seconds...Now there is Layer, which provides and entire platform and API around customer engagement and communications in real time."
Leah Busque
Founder of Task Rabbit

Layer powers conversational business for the enterprise

Layer offers enterprises a conversation platform to power rich, native communication across web, mobile, and social. Everything you need to build user trust, bolster usage, and iterate on user experience.
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For Your Customers
More Trust = More Transactions
Communicating efficiently and in greater detail builds trust and buyer confidence, yielding higher conversions. Layer customer rTribe saw daily usage increase by 438% by integrating rich, native communication.
Frictionless Feedback
Reviews and ratings allow providers to build trust with future buyers. In-message feedback cards allow users to deliver feedback in their moment of intent. Using Layer, the San Francisco 49ers gather more surveys one game than their entire previous season combined.
For Your Team
Native messaging gives your team visibility into the user experience. Monitor communication to ensure appropriate content, gain intelligence, and iterate on your user experience.

See Layer’s enterprise conversation platform in action.