Building a Successful Customer-Centric Approach to Digital Transformation

Digital transformation, at its core, is meant to give consumers what they want—great customer experiences. Layer VP of Marketing Ivy Montgomery and COO John Montgomery discuss strategies for succeeding in digital transformation by making customer conversations as frictionless as possible in this webinar.

In this webinar, you will:

  • Learn about the values of digital transformation
  • Identify the key elements in digital transformation
  • Understand the steps to create a customer-centric approach
  • Learn how to apply across various industries
  • And more