In today’s digital world where everyone has a black-screened device with them at all times, finance organizations have an opportunity to rethink the way they communicate with their customers, custom-tailor interactions and deliver a concierge-like experience on mobile.
When finance organizations do this effectively, they’re rewarded with higher customer lifetime value, faster customer acquisition, more robust retention and ultimately stronger loyalty.
Download this guide and learn:
The benefits of a 1:1 conversational model delivered digitally in finance
How to think about notifications and content delivered through messaging
How to think about bots and AI
How to think about privacy, security and customer comfort.
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