White Paper

The Retail Digital Executive’s Playbook for Conversational Commerce

In today’s mobile-first world, retailers have an opportunity to rethink the way they communicate with their customers, custom-tailor interactions and deliver a concierge-like shopping experience on mobile.

We dive deeper in this whitepaper.

Download this guide and learn:

  • The benefits of a 1:1 communication model delivered digitally
  • How to organize your people around conversational commerce
  • How to think about notifications and content delivered through messaging
  • How to think about bots and AI