Securing the Customer Conversation

Layer Helps Companies Create Secure Customer Conversations

There are few things that people value more than their privacy and security. And our communication is one thing we expect to be kept private in most situations, regardless of whether we’re on a phone call, typing emails, or sending mobile messages.

But we’ve all seen the headlines when there’s a major security breach and suddenly emails are being leaked or personal information is compromised.

Now that businesses are embracing consumer messaging platforms, you might have concerns about the security of these mobile communications. That’s why we’re so heavily focused on security and data protection in the Layer Customer Conversation Platform.

We recently achieved full HIPAA compliance, demonstrating our ongoing commitment to powering the next generation of healthcare technology and increasing customer/patient confidence. But our commitment to security goes beyond clients like Accolade in the healthcare industry to financial services and other regulated industries.

The Layer Customer Conversation Platform is built from the ground up with security in mind—and that mindset extends from our company culture to the technology behind the messaging framework.

The Four-Point Commitment to Messaging Security

Regardless of what industry you’re in, Layer is built to securely aggregate communication channels under one messaging roof. There are four points to our security commitment:

Brands Shouldn’t Have to Worry About Messaging Security and Privacy

The reason HIPAA compliance is so important to us is that it’s indicative of our fixed focus on enabling organizations to imagine, design, and engage in the perfect conversation with their customers. Not just in healthcare, but in every industry.

You and your customers shouldn’t have to worry about the security and privacy of the ongoing relationship you’re building together. At Layer, we take care of those concerns for you and let you focus on what really matters—delivering a top-notch customer experience.

Mobile messaging is already the universal communication experience. But if you’re still worried about the security of your deployment with Layer, download this free white paper to learn more.