Conversation Design System

Design the Perfect Customer Conversation

Preview design system

Easy to get started with, powerful enough to design entire workflows

With its fully modifiable components, our design system helps you imagine what’s possible immediately, and then make it a reality. Inspired by Atomic Design, the System scales with you from ideation to production to iteration.

Differentiate your conversation experience by designing it to fit your customer’s journey

We’ve designed the basics of a great conversational experience as a system of over 75 symbols in Sketch. Tightly coupled with our UI Components, the Conversation Design System helps you from prototyping all the way to your final engineering spec.

Go From Pixels to Code

Use the design system to imagine your experience, then hop over to our UI components to make it a reality.

Integrate interactive experiences

Go beyond chat with rich messaging components and create interactive experiences. From scheduling to shopping, facilitate key parts of your customer’s journey inside the conversation. Get started quickly with our examples.

Design your own experiences

Our rich messaging components and examples can get you started quickly, but with Layer you can always create the exact experience you’re looking for. Whether it’s interactive medical records or guided shopping, if you can imagine it, you can design and build it with Layer.




Let your brand shine

Easily customize colors and typography of your designs to match your brand’s look and feel. Dive deeper into the Sketch symbols for even more customizability.

Conversation design as a service

The Conversation Design System is free forever for Layer customers. Whenever updates or additions are made to our UI Components, customers receive updates to the design system. We also provide support for customers and design services on a consulting basis.

Increase revenue and customer lifetime value

Start A Conversation
“Layer allows us to give our customers the shopping experience they want. We can focus on areas that improve conversion, engagement, and retention.”
Justin Hughes
VP of Product, TrunkClub

See Layer’s enterprise conversation platform in action.