Posts

What hotels are missing about competing with Airbnb

The New York Times published a great piece about the hotel industry’s plan to combat Airbnb. The writer, Katie Benner, exposes the not-so-surprising truth that the largest hotel industry association’s ace in the hole is going after state and local legislators to restrict Airbnb’s operations and hopefully slow them down. Airbnb might be the biggest […]

Messaging for the on-demand economy

If you live in the developed world, you likely have access to apps that let you order just about anything from the comfort of your couch. You can purchase groceries, cleaning services, or food delivery, call a car, or even arrange a doctor visit. Over the past few years the number of these on-demand apps […]

Dating apps need native communications

tl;dr: it’s all about intimacy and making an engaging connection. The explosive mainstreaming of dating apps such as Tinder has transformed the way human beings (on smartphones, anyway) find love. Far from the days of courtship via sonnets penned by candlelight, the window of opportunity has shortened to literally a blink of an eye, and […]